Reset Cricut Explore 4

Resetting an Explore 4 machine involves restoring its original functionality, allowing it to function normally again. This method is helpful when the machine isn’t working properly, like not cutting or responding. When you reset the machine, it will revert to its default settings aand resume working as intended. However, there is no physical reset button on the Explore 4, but there are alternative methods to reset it.

Method 1: Soft Reset

This is the primary method to reset an Explore 4 machine. Use it for minor problems, such as when the machine freezes and doesn’t respond. 

1. Power off your Cricut Explore 4 by pressing the power button on it.
2. Disconnect the machine’s power cord from the power outlet.
3. Wait 1-2 minutes, then reconnect the power cord.
4. Press and hold the power button on the machine to restart it.

Method 2: Factory Reset or Hard Reset

This method is used to address the major problems with Explore 4, including cutting issues, calibration problems, and repeated connectivity failures. Use these steps to perform a factory reset:

1. Press and hold the power button on the Explore 4 to turn it off.
2. Hold the Load/Unload button, pause button, and press the power button simultaneously.
3. Continue holding the buttons until the machine’s light flashes once, and then slowly release them.

Finally, the machine will restart and get back to its original state. However, a reset is not always a smooth process. Sometimes, it might show problems such as power issues, loss of Bluetooth connection, firmware update fails, etc.

Problem 1: Explore 4 Doesn’t Turn On After a Reset

Cricut Explore 4 not turning on after a reset is a common problem users face. It usually happens due to connection failures. Fix it by using these troubleshooting steps.

1. Connect another device to the power outlet to verify that it’s working properly.
2. Disconnect the power cord from the machine and the power outlet, and reconnect it after 1-2 minutes.
3. Use a different power outlet to connect the machine. Sometimes, the problem lies in the power socket.

Problem 2: Bluetooth Connection Failed

When the Cricut Explore 4 machine gets back to its original settings, the Bluetooth connection may fail. In this situation, reconnect the machine via Bluetooth using these steps:

1. Click the Windows icon on the computer’s taskbar at the bottom left.
2. Search for Settings in the given field, and select the Bluetooth & Devices option.
3. Click the “Add Device” option and select “Bluetooth” as the connection type.
4. Select your Cricut Explore 4 machine, and enter “0000” if it asks for a passcode.

Problem 3: Firmware Update Required

Sometimes, a reset of the Cricut Explore 4 requires a firmware update. It is a common error that most users face. However, it can be resolved by simply updating the firmware using these steps:

1. Open the Design Space on the computer, and click the menu (three horizontal lines) in the top left corner.
2. Click the “Update Firmware” option and select your Cricut Explore 4 machine.
3. When you see an update available, click on it and let it process.
4. A percentage bar will appear showing the progress of the update; let it finish.