Cricut Joy Subscription

Cricut Access is a subscription for Cricut Joy and other Cricut cutting machines offered by Cricut. It allows users to access premium fonts, templates, and other ready-made designs on Design Space. Sometimes Cricut Joy subscription may display certain issues during project design, such as “Inactive” status, inaccessible premium content, and failed auto-renewal services, even after payment. Let’s look at each problem along with solutions.

Problem 1: Cricut Access Is Showing an Inactive Status

Sometimes, the Cricut Access shows an inactive status even when the subscription fee is paid. The main reason behind this is that the Design Space is not properly syncing with the subscription. Here are the detailed reasons: 

• Using the wrong email address for Cricut Access. 
• Interference of the app or browser cache files 

Resolve this problem with the following troubleshooting methods. 

Solution 1: Check for the Correct Email Address

A user can have multiple Design Space accounts with different email addresses. Hence, if a user uses an email address from which they didn’t buy the subscription, it won’t work. Therefore, check if the input email address is correct. 

1. Launch the Design Space software on the computer. 
2. Go to the top left corner and click the three horizontal lines indicating the menu. 
3. Select Account, and the email address will be displayed on the screen. 

If it’s not the email address you paid from, log out and log in with the correct email address. 

Solution 2: Delete the Browser and Cache Files

The Design Space browser saves temporary files and data when used regularly. As a consequence, it might show an inactive subscription status. It can also display fonts and images with a price tag, even if you’ve already paid for them. 

Here is how to delete these unnecessary files and folders. 

1. Open a browser on the computer, such as Edge, Chrome, or Firefox. 
2. Go to the Settings and select the Privacy & Security option.
3. Select the “Clear Browsing Data” option.  
4. Once the browsing data is cleared, refresh the browser and log in to the Cricut app again. 

Now, check if the Cricut Access subscription is showing active or not. The issue will be gone by clearing the data. 

Problem 2: Premium Content Is Inaccessible

Sometimes, Cricut Access doesn’t access the premium content even if your subscription is running. It happens when the Design Space doesn’t sync with the subscription. It’s a technical glitch that can happen anytime. If you’re unable to use the premium fonts, templates, and images on Cricut Access, you’ll need to resolve this issue soon using these methods. 

Method 1: Close and Reopen the Design Space

In most cases, technical issues are responsible for the inability to access the premium content on the Design Space. Hence, closing and reopening the Design Space would be a great option. 

To do this, simply click the cross sign at the top right corner, wait for 1-2 minutes, and then reopen it. Check if the issue has been resolved. 

Method 2: Check if the Subscription Has Expired

If the subscription has expired, it won’t allow users to access the premium content. Therefore, it’s a good idea to check the subscription using these steps. 

1. Go to myaccount.cricut.com to sign in to your Account. 
2. Select the Subscription option from the menu to check the subscription details. 

If you have the Design Space app, go to the application to check the details. If it has expired, you need to renew the subscription. However, there is also an option to auto-renew the subscription plan. You can choose it to prevent such issues in the future. 

Problem 3: Auto-Renewal Failed 

The Cricut Access subscription has an auto-renewal feature that allows automatic payment upon expiration of the subscription. If that’s the issue, use the steps given below. 

1. Visit myaccount.cricut.com on an internet browser using your Cricut credentials. 
2. Go to the menu option at the top, and select the Subscription option to check the status of the subscription. 
3. Update your payment details to include a new card or a PayPal account. 
4. Save the changes, and try renewing the subscription. 

That’s how you can complete the auto-renewal process for a Cricut Access subscription.